Shipping policy
Shipping Policy – Falastique™
At Falastique™, we aim to deliver your orders quickly, safely, and reliably. All orders are shipped free of charge, so you won’t pay any extra fees on top of your purchase.
-
Order Processing
Orders placed on business days before 3:00 PM are usually processed the same day. Orders placed after this time or during the weekend will be processed on the next business day. -
Delivery Time
We strive to deliver your order within 6–10 business days. Exact delivery times may vary depending on your location, product availability, and any delays with our carriers. Shipping is always free, regardless of the size or weight of your order. -
Free Shipping
With Falastique™, you never pay for shipping; this applies to all orders regardless of the number of items or order value. You always receive your order without any additional shipping costs. -
Delivery
Packages are delivered to the address you provide. It’s important that this address is complete and accurate to avoid delays or issues. If you are not home, the package may be left with a neighbor or at a pick-up point, depending on the carrier. -
Tracking Your Package
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This allows you to track your package online and get an estimated delivery date. Shipping is free, so there are no extra costs for tracking or receiving your package. -
Delivery Issues
If your order does not arrive or is damaged, please contact our customer service as soon as possible at info@falastique.com. We will assist you promptly and provide a suitable solution.
Falastique™ – your order, delivered free and fast.